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Terms & Conditions
Please take some time to read through our Terms and Conditions.
1/Fees
Fees are valid for 30 days from date of quotation. An invoice will be raised when the Clients order is confirmed. Where the fee is not paid at the time of order, the fee must be paid within 30 days of the invoice date.
Safeaid Training reserves the right to charge interest on any overdue accounts. Such interest shall accrue on a daily basis. All fees are quoted per student or ‘per group’ depending on the booking of the course, and all courses have a maximum number of students as regulated by the HSE guidelines. In certain circumstances, further students may be allowed to attend the course, but Safeaid Training reserves the right to charge the per student fee for additional students who attend.
All course fees include the cost of administration, documentation, use of equipment, all course notes, use of training materials and certification. Course fees at Safeaid Training venues do not include on site car parking or lunch.
2/Cancellation
Safeaid Training reserves the right to cancel or postpone any course. If this becomes necessary, as much notice as possible will be given and the client will be offered a choice, of a full refund or transfer to another course. If the course has not yet commenced or an alternative date to commence or complete the course as appropriate to the circumstances.
If the Client requests cancellation or postponement of any course, no fees will be payable PROVIDED that not less than 14 days written notice is given to Safeaid Training. If less than 14 days written notice is given, Safeaid training reserve the right to make an appropriate charge for administrative and other expenses as follows:
| 7-14 days | 50% of course fee |
| 2-6 days | 75% of course fee |
| Less than 2 days | 100% of course fee |
In exceptional circumstances and at the discretion of Safeaid Training, a course or places on a course may be postponed rather than cancelled. In cases where a course or a place on a course is immediately rearranged to an alternative date and therefore only postponed, cancellation fees will not be payable. An administration fee may be charged to compensate for any loss of earnings. Further cancellation or postponement of an already rearranged course or place on a course would be subject to a mandatory 100% cancellation fee irrespective of the amount of prior written notice which is given.
3/Failure to Attend
Notwithstanding the provision of clause 2 above, if any student fails to attend any course or any part of any course on which a place has been reserved, fees in respect of that student will be payable in full. However, If the course on which a place has been reserved for a student has not yet commenced, a substitute student may be nominated for that course. If the course on which a place has been reserved for a student has commenced but for exceptional reasons the student has not been able to complete the course, an alternative date will be offered to enable the student to complete the remaining part of the course. Exceptional reasons include illness, supported by a doctor’s report or self-certification, or compassionate grounds, at the discretion of Safeaid Training.
4/Suitability
Students selected for training must be those who are reliable and likely to remain calm in an emergency. In addition, they should have the aptitude and ability to cope with an intense course of study and be able to use the knowledge and skills learnt during the course. For certain courses, students must not suffer from any medical or other condition which would restrict their ability to undertake practical work which can be an essential part of the training. If a student is considered unsuitable in the opinion of The Course Director of Safeaid Training and with due consultation the student may be asked to leave the course. In this event, Safeaid Training reserve the right to retain the fee or a proportion of the fee for that student. In all cases, students must comply with the course pre-entry qualification requirements, as exceptions will not be made.
5/Property of Safeaid Training
Any equipment and training materials supplied by Safeaid Training remain the property of Safeaid Training, apart from free issue course notes and other such material, which will be clearly identified. All such material is Copyright and no copying or publishing of any part of it is permitted without the written permission of Safeaid Training.
6/ Insurance
Safeaid Training carries public liability insurance to a limit of £3,000,000.00 for any one incident. All property provided used by Safeaid Training on courses is insured against accidental damage. The Client is required to insure any equipment provided for In-house training against accidental damage.
7/ Health & Safety
The Client is required to ensure compliance with any Legislation, Regulation, Code of Practice or Guidance laid down by the Health and Safety Executive with regard to the suitability of premises provided for courses at a Client provided venue. Safeaid Training will request details of the course venue (e.g. 1.34m per person regarding training room size) before course confirmation. Safeaid Training has produced full risk assessments pertaining to training courses, which they undertake, and all instructors undertake a dynamic risk assessment of at all venues. Where appropriate, students will be advised of any possible hazards which may be present during the course of training and procedures they should adopt to eliminate or minimise the risks pertaining to the hazards.
8/Alteration
Safeaid Training reserves the right to amend these terms and conditions without prior notification. Scots Law shall govern these Terms and Conditions of Trading. Any alterations, modifications or extensions affecting the above clauses shall not be valid unless agreed by Safeaid Training and acknowledged in writing.
Accreditations
